Privacy Policy
Effective Date: January 1, 2026
At ScopendChat, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation platform.
1. Information We Collect
Personal Information
When you create an account, we collect:
- Name and email address
- Profile picture (if provided via OAuth)
- Account credentials (password is securely hashed)
- Billing information for paid subscriptions
Usage Information
We automatically collect:
- Content generation prompts and outputs
- Feature usage and interaction data
- Device information and IP address
- Browser type and operating system
- Session duration and pages visited
2. How We Use Your Information
We use collected information to:
- Provide and maintain the Service
- Process transactions and send related information
- Send administrative messages, updates, and security alerts
- Respond to inquiries and customer support requests
- Improve our AI models and service quality
- Monitor usage patterns to prevent abuse
- Comply with legal obligations
3. AI and Content Processing
Our AI-powered content generation involves:
- Processing your prompts through third-party AI providers (Groq, Silicon Flow)
- Temporary storage of generated content for delivery
- Anonymous aggregation of usage patterns to improve AI performance
We do not use your specific prompts or generated content to train our AI models without your explicit consent.
4. Information Sharing
We may share your information with:
- Service Providers: Third parties that help us operate the Service (hosting, payment processing, analytics)
- AI Providers: To process content generation requests (Groq, Google)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do NOT sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures including:
- SSL/TLS encryption for data in transit
- Encrypted storage for sensitive data
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
- Withdraw consent at any time
8. Cookies and Tracking
We use cookies and similar technologies to:
- Maintain your session and authentication state
- Remember your preferences
- Analyze usage patterns
- Improve service performance
You can control cookies through your browser settings.
9. Children's Privacy
ScopendChat is not intended for users under 18 years of age. We do not knowingly collect information from children. If we become aware of such collection, we will delete the information immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or through the Service. Your continued use constitutes acceptance of the updated policy.
12. Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact us at:
By using ScopendChat, you acknowledge that you have read and understood this Privacy Policy.